Frequently Asked Questions
Everything you need to know about buying, wearing and caring for Trezoro men’s jewellery.
What does Trezoro sell?
Trezoro is a men’s jewellery brand. We design and sell men’s rings, chains, bracelets, kadas, pendants, cufflinks and studs.
Which metals and purities do you offer?
Our designs are crafted in gold, available in 9KT, 14KT and 18KT depending on the design. The exact purity and metal weight are shown on each product page and on your invoice.
Is your gold jewellery hallmarked?
Yes. Gold jewellery sold by Trezoro carries BIS hallmarking as required in India, so you can be sure of the purity you pay for.
How do I find my ring size?
Take a ring that fits you comfortably and measure its inner diameter, or wrap a strip of paper around your finger and measure the length. You can also visit our Surat store for free sizing, or call us and we will guide you.
Which chain length should I choose?
For most men, 20–22 inches gives a classic look that sits just below the collarbone. 18 inches sits close to the neck, while 24 inches works well with a pendant or over a shirt.
Can I customise or engrave a piece?
Many of our designs can be customised in size, purity or finish, and some can be engraved. Contact us with your requirement and our team will share the options, cost and timeline.
Can I wear my jewellery every day?
Yes, our pieces are designed for daily wear. To keep the shine, remove jewellery before swimming or using strong chemicals, and avoid spraying perfume directly on it.
How should I clean and store my jewellery?
Soak the piece in lukewarm water with a drop of mild soap, clean gently with a soft brush and pat dry with a soft cloth. Store each piece separately in its Trezoro box or a soft pouch to avoid scratches.
Do you offer exchange and buyback?
Yes. Products purchased in India are eligible for our lifetime exchange and buyback scheme, subject to quality check. Please read our Exchange / Buyback policy for complete details.
How long does delivery take?
Delivery timelines are shown at checkout and depend on your location and the product. Please see our Shipping Policy for details.
Can I see the jewellery before buying?
Yes. Visit Trezoro at 350, Green Palladia, Palanpur, Surat, Gujarat 395009, open 10:00 AM to 07:00 PM. You can also book a store visit from our Store Locator page.